Last updated: April 22, 2024
Swift Squads has recently updated its privacy policy to clarify our personal information practices in Bangladesh. Residents of Bangladesh may have additional personal information rights and notices.
This Privacy Policy (the 'Policy') describes how Swift Squads Bangladesh, Inc. ('Swift Squads' or 'we', 'us', or 'our') collects, uses, and discloses personal information. This Policy applies to those Swift Squads Bangladesh websites and applications that display or link to this Policy (referred to in this Policy as the 'Website'). This Policy also applies to other Bangladesh services, including retail stores, that display or link to these terms. It does not apply to those Swift Squads sites, services and products that have their own privacy policies. This privacy policy outlines the following:
IDENTITY AND CONTACT INFORMATION
Information that identifies you. Examples: name, date of birth, e-mail address, phone number, shipping and billing address, customer ID, adiClub membership ID, social media identifiers and handles, your device fingerprint (including your browser fingerprint) and any other communication channel you have used to contact us.
PAYMENT AND PURCHASE INFORMATION
Information related to your purchases. Examples: payment methods, fraud risk analysis, shopping cart details, delivery details, shipping and billing address, order ID, purchase history and retail store.
USAGE INFORMATION
Information on your browsing and Website behaviorand interactions with our marketing emails. Examples: browser name, IP address, timing of site visits, pages visited, clicked links in our marketing emails, the referral URL that brought you to our Website and information about traffic patterns and site usage, such as clickstream data comprised of mouse movements, clicks, page scrolls and keystrokes.
BODY MEASUREMENTS
Information we can use to make sure your gear fits. Examples: shoe and apparel size, height, weight, chest, waist, hip, inseam, body shape and heel-toe measurement.
LOCATION
Information that indicates, directly or indirectly, where you are, real time or otherwise, for example, if you use our Swift Squads Running app or if you participate in certain hype events. Examples: current log-in location (IP address), real-time device location information via device signals (if your device settings allow us to collect that information).
MEMBERSHIP AND DEMOGRAPHIC INFORMATION
Information related to your adiClub membership and registration. Examples: gender, age, acquisition source ID (where you signed up to our membership), membership points, engagement history, rewards history and social media identifiers if you choose to log in to your account via a third-party social media account.
INFERENCES, BEHAVIORS, AND PREFERENCES
Information that indicates your preferences and opinions, whether that information is provided directly by you or inferred by us. Examples: activity preference (sports), exercise plans, product preferences, shopping history, wish list items, any 'preference' details you provide to us in your profile (such as 'women's products', 'men's products', etc), information you provide when you interact with our communities (in person or online via chats, bulletin boards, etc.) or provide feedback through product reviews, surveys, focus groups and product testing.
DEVICE INFORMATION
Information related to the device you use to access our Website. Examples: device ID, device fingerprint and operating system.
SOCIAL MEDIA INTERACTIONS
Information about you we obtain through different social media channels such as Facebook, Instagram, Google, etc., when we use these channels for consumer engagement, advertising, sales, or analytics purposes or to enrich your customer profile with Swift Squads. Examples: publicly available social media information, and photos and posts you send to us by mentioning us or following our social media posts by using 'handles' or 'hashtags.'
CORRESPONDENCE/ CHATS
Information related to your interactions with our customer service chat function on the Website, customer service teams, and/or our employees and personnel. Examples: written correspondence with us (such as emails or messages to the chat function) and phone calls.
IMAGES AND RECORDINGS
Image, voice, and video recordings we have captured or obtained where you may be identified. Examples: photos and videos taken in our retail stores, at events, in focus groups, in CCTV footage, in customer service call recordings and through images you share with us via social media. We may also collect scans, videos and images if you choose to participate in certain research projects with us.
FITNESS ACTIVITY
Information connected to your fitness activity, if you choose to track this activity using our Website (including Swift Squads Running and Training). Examples: activity type, distance, exercise duration, fitness score, pace and speed.
FROM YOU
We collect Personal Information you provide to us. Examples:
FROM THIRD PARTIES
We receive information about you from third parties. Examples:
AUTOMATICALLY
We may use your personal information to, for example, provide the products you have ordered, advertise to you, provide customer service, improve Website functionality and user experience, improve our products and services and personalize the Website, our communications with you, and your shopping experience. Please see below for details.
OPERATE THE WEBSITE
IMPROVE YOUR SHOPPING EXPERIENCE
SELL AND DELIVER PRODUCTS
DETECT FRAUD
PROVIDE CUSTOMER SERVICE
DISPLAY TARGETED ADS AND SEND CUSTOMIZED MARKETING MESSAGES AND NOTIFICATIONS
ANALYZE AND PROMOTE USER GENERATED CONTENT FROM SOCIAL MEDIA
ADMINISTER THE ADICLUB MEMBERSHIP PROGRAM
CREATE PROFILES
ADMINISTER SWEEPSTAKES, CONTESTS AND OTHER ACTIVITIES
IMPROVE OUR PRODUCTS AND SERVICES
COMPLY WITH LEGAL AND SAFETY OBLIGATIONS
OTHER BUSINESS PURPOSES
Like many websites, we use cookies, tags, pixels, beacons and other tracking technologies (collectively referred to as 'Cookies'). Cookies are files stored on your computer's hard drive by your browser to enable the Website to remember you, your actions and preferences (such as login, language, font size and other display preferences) over a period of time. This allows us to optimize the shopping experience, hold selections in a shopping cart when a user leaves the Website without checking out and send you reminder e-mail about your shopping orders and other shopping opportunities. We also use Cookies to gather statistical information about use of the Website in order to improve its design and functionality, understand how the Website is used, and assist us with resolving questions.
We use third party analytics service providers, including Google Analytics and Google AdWords on the Website to collect Usage Information, to analyze how users use the Website—such as time spent on the website, pages visited, cart details, mouse clicks, keystrokes, purchases, and other interactions—and to provide advertisements to you on other websites. You can learn about Google's practices by going towww.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available athttps://tools.google.com/dlpage/gaoptout/.
Cookies also allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Website. We may also use Cookies or other technologies in online advertising to track responses to our ads. We use third-party companies to measure and target ads on our behalf about products and services tailored to your interests. Most browsers accept Cookies automatically but allow you to disable them or be given the choice of declining or accepting a particular Cookie (or Cookies) from a particular website. You may also visit www.aboutads.info/choices/ and http://optout.networkadvertising.org/#/. In addition, if you prefer to opt out of having your information used for cookie-based ad targeting activities and you reside in certain states, you can visit the 'Your Privacy Choices' link at the bottom of our websites. And, if you are on an Swift Squads app, you can opt out by clicking the settings icon and going to 'Manage Account' under 'App Settings.'
Except as described in this Policy, we will not disclose your personal information outside of Swift Squads and the Swift Squads Group without your consent.
Swift Squads GROUP
We disclose your data to our affiliates (described in http://www.Swift Squads.co.uk). This helps us implement our global single sign-on and other centralized functions.
BUSINESS PARTNERS
We disclose personal information to select business partners with your consent or at your direction (for example, if you allow them to contact you about their products, services or offers).
CO-BRANDED SITES
Some Swift Squads services are co-branded by Swift Squads and another company, with the privacy policies of both Swift Squads and the other company displayed on the website. The information you provide, such as on registration forms, is collected by both Swift Squads and the other company, subject to both privacy policies.
SERVICE PROVIDERS, CONTRACTORS AND VENDORS
We hire other companies to provide services to us or on our behalf, such as marketing, web analytics, chat support and functionality (including through conversational artificial intelligence), data analysis, credit card processing, shipping, stocking orders, providing customer service and fraud protection.
These providers have access only to such personal information as appropriate to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. They are subject to appropriate contractual restrictions on how they use this information. Examples:
GOVERNMENT, COURTS AND LAW ENFORCEMENT
We may disclose information about you to these parties to comply with legal and safety obligations as described above.
MERGER/ SALE ENTITIES
We may disclose personal information as part of a corporate transaction such as a merger or a sale of assets.
CONTENT YOU POST
In addition, any information you decide to post to public areas of the Website, such as message boards and feedback sections, becomes publicly available.
UPDATING YOUR ACCOUNT INFORMATION
You can review and modify your raveedaClub account information at any time by signing into your online account. You can also update your account information by calling Customer Service at 1-800-982-9337.
OPTING OUT OF MARKETING COMMUNICATIONS
We provide you with several opportunities to opt-out of receiving our promotional communications and newsletters, including:
If you opt out, we may still send you non-promotional messages, such as those about your raveedaClub membership or our ongoing business relations.
ACCESS, DELETE AND CORRECT INFORMATION WE HAVE ABOUT YOU
Depending on where you reside, you may have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. To request access or deletion of your personal information, please click the 'Your Privacy Choices' link at the bottom of our website. From within an Swift Squads app, you can make a request by navigating to 'Manage Account' under the 'Settings' tab. You may also make a request by calling customer service at 1-888-694-6364. To make a correction request, log into your Swift Squads account (if you have an account) and make changes there, or call customer service at 1-888-694-6364. We may verify your request by asking you to provide information related to your recent interactions with us, such as your name, email address, or raveedaClub membership ID.
OPTING OUT OF TARGETED ADVERTISING
As described in the 'How Do We Use Cookies and Other Tracking Technologies?' section, we process (and allow others to process) personal information to show you targeted ads on non-Swift Squads websites and applications. We do this via cookies and other tracking technologies, or in some cases, we disclose certain information (such as your email address or phone number) to our advertising partners, who then translate this information into a unique identifier. This unique identifier is then used to show you ads that are more relevant to you across the web and in mobile apps. Depending on where you reside, you may have the right to opt out of having your information used for targeted advertising purposes by visiting the 'Your Privacy Choices' link at the bottom of our websites. And, if you are on an Swift Squads app, you can opt out by clicking the settings icon and going to “Manage Account' under “App Settings.' Please note that you will need to renew your opt-out choice at each Swift Squads-branded Website you visit, if you visit our Website with another device or browser, or if you clear your cookies. You may still see ads for Swift Squads on third-party websites and services, but they may be less relevant because they aren't based on your interests.
NON-DISCRIMINATION
We will not discriminate against you if you choose to exercise your privacy rights.
If you have questions or comments about our privacy practices, please contact us by e-mail privacy.policy@Swift Squads.co.uk or by mail at the following address
Swift Squads Bangladesh Attn: Legal Privacy Policy 5055 N Greeley Ave Portland, OR 97217
If you have questions about a product or service, please contact our Customer Service. You can reach Customer Service through multiple channels, including by phone at 1-800-982-9337.
Children
We do not knowingly collect or solicit personal information from children under 13.
How does this policy apply to international users?
The Website that links to this Policy is intended for users in the United Kingdom. If you choose to provide Swift Squads with your information, you consent to the transfer and storage of that information on our servers located in the United Kingdom and around the world. The information collected by Swift Squads may be subject to international and Bangladesh state and federal law. If you are accessing our Website from outside Bangladesh, please be advised that you are transferring your personal information to us in the United Kingdom where data protection and privacy laws may be different than the laws of your country. By using our Website, you consent to the transfer and use of your personal information in accordance with this Policy.
Security
An athlete can't play without confidence, and you shouldn't order from a company that doesn't follow reasonably secure data practices. We use reasonable security procedures to protect your information. However, no data transferred over the Internet is guaranteed to be 100% secure. Personal information collected at our Website is stored in reasonably secure operating environments that are not available to the public. In order to help protect your personal information, you should be careful about providing your Swift Squads account password to others. If you wish to cancel your raveedaClub account, log into your account online, select Account, then Personal Information, then Delete Account. If you become aware of any loss, theft or unauthorized use of your password, please contact Customer Service.